Natasha Agrawal

Refund Policy

At Natasha Agrawal, we take pride in delivering high-quality products and ensuring customer satisfaction. If you are not completely satisfied with your purchase, we’re here to help.

Refund Eligibility

  • Gift cards and sale items are non-refundable.
  • Shipping charges are non-refundable unless the item was damaged or defective.

How to Request a Refund

To initiate a refund, please follow these steps:
  • Contact Us: Send an email to [email protected] with your order number, reason for the return, and pictures of the item.
  • Approval Process: Once your request is reviewed and approved, we’ll provide instructions on how to return the item.
  • Return Shipping: Customers are responsible for return shipping costs.

Refund Process

  • Once we receive and inspect the returned item, we will notify you of the status of your refund.
  • Approved refunds will be processed within 7-10 business days.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 24 hours of delivery with photos of the damage. We will offer a replacement or refund as per your preference.

Late or Missing Refunds

If you haven’t received your refund after the stipulated time:
  • Check with your bank or credit card company as processing times may vary.
  • If you’ve done this and still haven’t received your refund, please contact us at [email protected].

Contact Us

If you have any questions about our Refund Policy or need assistance, please reach out:
Phone: +1 301.391.1555

We’re here to ensure your shopping experience with Natasha Agrawal is smooth and worry-free.

Last Updated: 13th December, 2024

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